About Us: Small Business Values - A Promise of Quality and Care

"Love is the greatest refreshment in life."
– Pablo Picasso

At Just Promise Rings, we believe that finding the perfect symbol of your promise should be a joyful and stress-free experience. More than just a jewellery brand, Just Promise Rings was founded in 2017 and is proudly operated and owned by Alpine Leopard (ABN: 46 321 003 668), a registered Australian business established in 2023.

What truly sets us apart is our commitment to providing exceptional value and care to our customers. We invest significant time and effort in carefully selecting only high-quality designers and reliable production partners, primarily based in Mainland China, who share our dedication to craftsmanship. This rigorous supplier selection process ensures that each piece in our collection meets our standards for design and durability. By partnering directly with these partners, we can offer a wider variety of unique styles without the overhead of local warehousing, ultimately benefiting you with a beautiful selection and efficient global shipping options through our trusted logistics partners.

While our products are created and shipped directly from our design and production partners, our commitment to you is unwavering. We stand behind the quality of every ring and offer comprehensive customer service and support from our base in Victoria, Australia. Our small, dedicated team is here to answer your questions and assist you every step of the way. We understand the emotional significance of your purchase, and we offer risk-free purchasing guarantees. If something isn’t right, we are committed to making it so, offering exchanges or store credit even on personalized orders, because your satisfaction is our top priority. All returns are processed efficiently through our facility in Victoria, Australia.

Beyond providing beautiful jewellery, we are also passionate about giving back. We proudly donate $5 AUD of profits from every item sold directly to Akashinga.org, a wildlife conservation charity doing incredible work on the front lines in Africa. With every purchase, you’re not just marking life’s special moments; you’re also contributing to something bigger and helping protect wildlife. Learn more about how we give back.

We cherish the connection with our customers and the stories behind the jewellery you choose. Your messages and memories remind us why we do what we do. When you support Just Promise Rings, you're backing a small Aussie business that truly cares, helping protect wildlife, and celebrating love.

With love and gratitude,
The Just Promise Rings Team ♡

Contact Us

Our business is located in Victoria, Australia. For our full business address, please see the footer of our website.

📧 Email: sales@justpromiserings.com
📞 Phone: Email-only – we do not offer phone support at this time
🕒 Business Hours: Monday to Thursday, 9:00 AM – 5:00 PM AEST
🚫 Closed: Fridays, weekends & public holidays

We respond to all enquiries within 1–2 business days (Monday to Thursday).