2 to 5 Personalized Name Engravings Hollow Heart Pendants Women's Necklace

We offer a 180-Day 100% Money-Back Guarantee on all products. Kindly note conditions apply (see below).

Order Changes or Cancellations
Orders can be changed or canceled within 12 hours of purchase. After this period, no modifications can be made as your order has been sent to production.

Returns & Exchanges
Items must be returned in their original condition and sent to our head office in Victoria, Australia.

You have 180 days from the delivery date to request a return.

For exchanges (e.g., size), buyers cover return shipping costs; we’ll cover the cost of shipping the exchanged item back to you.

Damaged Items or Errors
If you receive a damaged item or there’s an error, please contact us with a photo and your order number.

Change of Mind, Wrong Size, or Personalized Items
For these purchases, including if you just didn't like the look, we offer an exchange or store credit (valid for 2 years) for the full price. Cash refunds are not available.

As a small business, we incur various costs such as production, taxes, and shipping, among others, so cash refunds are not available for these orders.

For our full policy and more details, please see our: Returns & Refunds Policy

*Estimated delivery times will be shown during checkout for your destination under the "Shipping method" section.

Free International Shipping
We offer free worldwide shipping, including free order tracking so you can follow your delivery to your address.

Shipping Times
Most orders to the USA, Australia, New Zealand, the UK, Canada, and Europe are typically delivered in an estimated 10-20 days (2-3 weeks), though occasional delays may occur. Delivery times to other regions may vary based on location.

For our full policy and more details, please see our: Shipping Policy

For the perfect fit, please follow our ring sizing instructions here: Ring Size Chart.

If the size isn't right, we’re happy to offer an exchange, even for personalized items—no need to worry if you don't get it right the first time!

You can also use this 3rd party online tool: Find My Ring Size (desktop or laptop only).

Alternatively, please visit a local jeweler for a complimentary ring size measurement.

While we strive to display accurate stock, availability may occasionally vary due to our collaborations with global designers. On the rare occasion an item is unavailable, we will promptly offer you the choice of a full refund or an alternative.

This warning is required by California law for products that may contain certain chemicals. While this warning is specific to California, we display it for all customers to maintain transparency and comply with shipping regulations for our U.S. customers.