Terms of service

OVERVIEW

Just Promise Rings is a brand owned and operated by Alpine Leopard (Trading as Just Promise Rings), ABN 46 321 003 668, based in Drysdale VIC 3222, Australia. All references to "we," "us," or "our" throughout these Terms refer to Alpine Leopard operating as Just Promise Rings.

This website is operated by Just Promise Rings. Throughout the site, the terms “we”, “us” and “our” refer to Just Promise Rings. Just Promise Rings offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: https://www.justpromiserings.com/policies/refund-policy

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

All products sold on this website are fulfilled using a third-party fulfillment model. This means we partner with trusted suppliers, primarily based in mainland China, to ship products directly to customers. This enables us to reduce costs and delivery times for international customers.

Shipping times may vary depending on the destination country. As we work with fulfillment partners in China, international orders may take longer to arrive than domestic shipments. We provide tracking for all shipped items and aim to deliver within the estimated timeframe provided at checkout.

Items may appear in stock on the website; however, due to our partnerships with global jewelry designers, availability can change after you place your order. Should this occur, we will promptly contact you to offer a choice of a full refund or an alternative product. We also reserve the right to cancel any order if we are unable to meet expectations. By placing an order, you acknowledge that this possibility has been communicated to you and that you agree to these terms.

SECTION 5.1 - PRODUCT SAFETY AND REGULATORY COMPLIANCE
We source our products from trusted global suppliers to offer high-quality and affordable items. While we strive to ensure product quality and safety, some items may not meet specific regulatory standards in all countries, including but not limited to California's Proposition 65 requirements.

By purchasing our products, you acknowledge that certain materials or components may be subject to warnings or regulations under applicable laws. For more information about specific regulations, please visit the relevant government websites or contact us at sales@justpromiserings.com.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: https://www.justpromiserings.com/policies/refund-policy

SECTION 20 - User-Generated Content: Reviews and Submissions

Our website may allow you to submit product reviews, testimonials, comments, photos, videos, and other content ("User Content"). By submitting User Content, you represent and warrant that:

  • You are the sole author and owner of the intellectual property rights in your User Content.
  • All "moral rights" that you may have in your User Content have been voluntarily waived by you.
  • All User Content you submit is accurate.
  • Your User Content does not violate these Terms of Service, our Privacy Policy, or any applicable laws or regulations.
  • Your User Content will not infringe upon or violate the rights (including intellectual property rights, rights of privacy, or rights of publicity) of any third party.
  • Your User Content will not be defamatory, libelous, hateful, racially or ethnically offensive, or otherwise unlawful.

You grant Just Promise Rings a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display all such User Content throughout the world in any media, including for advertising and promotional purposes. You understand that your name may be associated with your User Content when it is published.

You acknowledge that Just Promise Rings may, but is not obligated to, monitor, moderate, or remove User Content that we deem, in our sole discretion, to be in violation of these Terms of Service or otherwise objectionable. However, we take no responsibility and assume no liability for any User Content posted, stored, or uploaded by you or any third party, or for any loss or damage thereto.

By submitting User Content, you consent to us contacting you regarding your submission.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service or our business practices should be sent to us at sales@justpromiserings.com. This email address also handles customer support inquiries.

Business Name: Alpine Leopard (Trading as Just Promise Rings)
ABN: 46 321 003 668
Business Address: 134, 10–12 Hancock Street, Drysdale VIC 3222, Australia
Email: sales@justpromiserings.com