Gift Card
Gift Card
All ring sizes are in US sizing
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Add any 2 items (storewide) to your
cart to get 50% OFF 1 of the items.
- FREE custom engravings
- FREE world shipping
- Every purchase helps wildlife charity
- 180 day returns (includes custom items)
- Order tracking is included
Shopping for someone else but not sure what to give them?
Give them the gift of choice with a Just Promise Rings gift card!
Gift cards are delivered by email and contain instructions to redeem them at checkout.
Please check junk or spam folders if your gift card isn't visible in your normal email inbox after purchasing.
Our gift cards have no additional processing fees.
Gift cards are valid for 1 year after placing your order.
Ring Size Chart
Ring Size Chart
Online ring sizing tool: Find My Ring Size
Note: Find My Ring Size needs to be viewed on a desktop or laptop device, not mobile, to work correctly.
Please see our ring size chart in the product images or here >> Ring Size Chart
*If you don't know your ring size please visit a local jewellery shop in your area who will be able to measure your ring finger for you over the counter with specialised ring sizing tools.
Shipping & Delivery Times
Shipping & Delivery Times
FREE international world shipping
Free order tracking is also included so you can track your delivery to your shipping address
SHIPPING TIMES
Majority of our orders to USA, Australia, UK, Canada & Europe are delivered in approximately 3 to 4 weeks after placing your order.
Rest of the world may take longer but varies depending on your location.
*Estimated delivery transit times will be show during checkout in the shipping section for your destination.
For more information please see our: Shipping Policy
Returns & Exchanges
Returns & Exchanges
We offer a 180-Day 100% Money Back Guarantee on all our products!
Changing or cancelling your order
You can change or cancel your order within 12 hours of placing your order on our website, after this time no more changes can be accepted.
All items need to be returned in their original condition to be eligible for a refund or exchange.
All returns need to be sent to our head office in Victoria, Australia
You have 180 days after the delivery date to contact us to request a return
Exchanges (e.g. size): buyer pays the return shipping cost to send your return to us - however once we receive your return we will cover the shipping cost to ship you back out your new exchanged item for free
Damaged items/Errors by us: Please contact us with a photo showing the issue and order number
*Please note that for "change of mind" purchases where an item is delivered to you in it's original condition (without damage or any errors on our part) but you don't want to exchange it for another size etc. and just changed your mind:
We offer store credit only (valid for 2 years) for the full price you paid for the item, we do not offer cash or money back refunds in this instance.
For more information please visit our Return Policy
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Not sure about your size?
Exchange policyWe'll exchange one item for a new size or style (e.g. color), even if personalized, for free - a perk most jewelry stores don't offer!
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Satisfaction Guarantee
Return policyEnjoy 180-day (6 months) returns and risk-free buyer protection for complete satisfaction with the quality and fit of our products.
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Need help?
Contact usWe respond within 48 hours, Monday to Friday, 9am-5pm (excluding weekends and Australian public holidays), with our welcoming customer service team.
